Terms and Conditions

Smart Workspace Design
Operated by Fleming Trainings, s.r.o.
Osadná 2, 831 03 Bratislava, Slovakia
Company ID: 51773228
Tax ID: 2120793950
VAT ID: SK2120793950

1. Introduction

These Terms and Conditions govern the use of the Smart Workspace Design website and the registration for events, trainings, webinars, workshops, digital content, or related services offered through this website by Fleming Trainings, s.r.o. (“Fleming”, “we”, “us”, or “our”).

By submitting a registration form, placing an order, requesting an invoice, or otherwise using this website, you agree to these Terms and Conditions.

2. Scope of Services

Smart Workspace Design may offer, depending on the specific event or program:

in-person conferences, summits, workshops, and trainings,
online live sessions, webinars, and digital access products,
downloadable or electronically accessible event materials,
related networking, educational, or professional services.

The exact scope of each product or service is described on the relevant event or registration page.

3. Registration and Contract Formation

A registration submitted through this website constitutes a request to participate in the selected event or service.

A binding contract is formed once we confirm your registration in writing, typically by email, or once we issue an invoice and accept your order.

We reserve the right to reject or cancel any registration where necessary, including in cases of incomplete information, non-payment, capacity limits, compliance concerns, or suspected misuse.

4. Prices and Payment Terms

Unless stated otherwise, all prices shown on this website are in EUR and include applicable taxes.

Payment may be required by online payment or by invoice, depending on the offer. If payment is made by invoice, the invoiced amount is due within the period stated on the invoice.

Access to the event, service, or digital content may be refused, suspended, or cancelled if payment is not received in full by the due date.

Where permitted by applicable law, Fleming reserves the right to claim statutory default interest and any reasonable recovery costs in the event of late payment.

Unless expressly stated otherwise, the registration fee includes only those items listed in the specific event description. Travel, accommodation, transfers, insurance, visas, and other personal expenses are not included.

5. Accommodation

Accommodation is not included in the registration fee unless explicitly stated.

If Fleming arranges a preferred hotel rate or room block, this will be communicated separately. Hotel availability, room allocation, and hotel terms remain subject to the relevant hotel’s policies and capacity.

6. Cancellations by the Participant

All cancellation requests must be submitted in writing by email.

Unless a specific event page states otherwise, the following cancellation policy applies:

if cancellation is received more than 30 calendar days before the event start date, Fleming may issue a credit note equal to 50% of the invoiced amount, valid for 12 months for another Fleming event or service,
if cancellation is received 30 calendar days or less before the event, or if the participant does not attend, no refund or credit will be due.

A substitute participant from the same company may attend instead of the original registrant, subject to prior written approval by Fleming.

Failure to attend does not cancel the payment obligation.

7. Changes or Cancellation by Fleming

We make reasonable efforts to deliver each event or service as advertised. However, we reserve the right to make changes where reasonably necessary, including changes to:

agenda or content,
speakers, moderators, or trainers,
format, timing, dates, or venue,
delivery method, including switching to an online format,
event branding or event combination with another related event.

If Fleming cancels an event entirely, we may offer, at our discretion:

transfer to a replacement event,
a credit for future Fleming services, or
a refund of the amount actually paid to Fleming for the cancelled event.

Unless required by mandatory law, Fleming is not responsible for travel costs, accommodation costs, visa costs, loss of business, or any indirect or consequential losses incurred due to event changes, postponement, or cancellation.

8. Digital Content and Access

Where digital materials, recordings, or online content are provided, access is granted only to the registered user or the person approved by Fleming as a substitute.

You may not copy, resell, redistribute, publicly share, or provide unauthorized third-party access to any digital content, materials, recordings, event documentation, or online platform access credentials.

You are responsible for keeping your login credentials and access information confidential.

9. Intellectual Property

All content made available through this website or in connection with our events, including text, graphics, presentations, recordings, downloads, agendas, branding, and training materials, remains the intellectual property of Fleming or its licensors unless stated otherwise.

No rights are transferred except the limited right to use the materials for your own internal and lawful professional purposes.

10. Liability

To the maximum extent permitted by applicable law, Fleming excludes liability for indirect, incidental, special, or consequential damages, including loss of profit, loss of revenue, loss of business opportunity, or reputational harm.

Nothing in these Terms excludes or limits liability where such exclusion is not permitted by law, including liability for fraud, wilful misconduct, or personal injury caused by negligence.

11. Consumer Rights

Where mandatory consumer protection laws apply, nothing in these Terms limits any rights that cannot legally be excluded.

For certain event services provided on a specific date or within a specific period, or for digital content supplied immediately with your prior express consent, a statutory right of withdrawal may not apply to the extent permitted by applicable law.

If you are unsure whether consumer rights apply to your purchase, please contact us before completing your registration.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the Slovak Republic.

Any disputes arising from or in connection with these Terms shall be subject to the jurisdiction of the competent courts of the Slovak Republic, unless mandatory law provides otherwise.

Privacy Notice

1. Who We Are

Smart Workspace Design is operated by Fleming Trainings, s.r.o., Osadná 2, 831 03 Bratislava, Slovakia.

If you have any questions about the processing of your personal data, you may contact us at [email protected].

2. What Personal Data We Process

Depending on your interaction with us, we may process:

name and surname,
company name, job title, and country,
billing and postal address,
email address and phone number,
payment and invoicing data,
registration details and attendance information,
communication history with us,
technical website usage data, including cookie-related data where applicable.

3. Why We Process Your Data

We process personal data only to the extent necessary for legitimate and clearly defined purposes, including:

handling event registrations and orders,
issuing invoices and processing payments,
providing access to events, materials, or digital content,
communicating important service information,
handling customer support, complaints, and legal obligations,
protecting our website, systems, and business operations,
sending updates about similar services where permitted by applicable law, or sending marketing communications where you have given consent.

4. Legal Bases

Depending on the situation, we process personal data on one or more of the following legal bases:

performance of a contract,
compliance with legal obligations,
our legitimate interests, such as service administration, security, fraud prevention, and limited marketing to existing business relationships where permitted,
your consent, where consent is required.

5. Marketing Communications

If you subscribe to our newsletter or give marketing consent, we may send you updates about events, services, offers, or related content.

If you are an existing customer, we may also send limited information about similar services where permitted by applicable law.

You can unsubscribe or object to direct marketing at any time by clicking the unsubscribe link in our emails or by contacting us at [email protected].

6. Networking Between Participants

Where networking is part of the event experience, we may share limited participant details only where there is a valid legal basis to do so.

Where appropriate, this will be based on your explicit opt-in during registration. In such cases, the shared information may include:

name and surname,
job title,
company name,
country,
business email address.

We do not share participant contact details for networking by default unless this is clearly communicated and lawfully supported.

7. Recipients of Personal Data

We may share personal data with trusted service providers and partners who support us in delivering our services, such as:

payment providers,
IT and hosting providers,
CRM, email, and event platform providers,
accounting, legal, or compliance advisers,
venue partners or logistics providers where necessary for event delivery.

These parties process personal data only under appropriate contractual and legal safeguards.

8. Retention Period

We keep personal data only for as long as necessary for the relevant purpose, contractual relationship, legal obligation, or legitimate business need.

Retention periods may vary depending on accounting, tax, legal, contractual, or security requirements.

9. Your Rights

Subject to applicable law, you have the right to:

request access to your personal data,
request rectification of inaccurate or incomplete data,
request erasure in certain cases,
request restriction of processing,
object to processing based on legitimate interests, including direct marketing,
withdraw consent at any time where processing is based on consent,
request data portability where applicable,
lodge a complaint with the competent supervisory authority.

10. International Transfers

If personal data is transferred outside the European Economic Area, we will ensure that appropriate safeguards are in place as required by applicable data protection law.

Cookies Notice

1. What Are Cookies

Cookies are small text files or similar technologies stored on your device when you visit a website.

They help ensure the website functions properly, remember your preferences, analyze traffic, and, where you agree, support marketing and personalization.

2. Types of Cookies We Use

We may use the following categories of cookies and similar technologies:

Strictly Necessary Cookies

These are essential for the operation, security, and core functionality of the website.

Analytics Cookies

These help us understand how visitors use the website so we can improve performance, usability, and content.

Functional Cookies

These remember your preferences and settings.

Marketing Cookies

These may be used to measure campaign performance, personalize content, or support advertising and remarketing.

3. Consent

Strictly necessary cookies do not require consent where they are essential for the operation of the website.

Analytics, functional, and marketing cookies will be used only where required consent has been obtained through our cookie banner or preference centre.

You can change or withdraw your consent at any time via the cookie settings available on the website.

4. Third-Party Tools

Where relevant, we may use third-party services for analytics, security, embedded content, or advertising. These providers may set their own cookies or similar technologies in accordance with their own privacy policies.

5. Managing Cookies

You can manage cookies through:

our on-site cookie settings, and
your browser settings.

Please note that disabling certain cookies may affect website functionality.

Security Notice

We take the protection of personal data and business information seriously and implement appropriate technical and organisational measures designed to protect data against unauthorized access, loss, misuse, alteration, or unlawful disclosure.

These measures may include, where appropriate:

encrypted connections,
controlled access rights,
password protection and multi-factor authentication,
backups and recovery procedures,
system monitoring and logging,
vendor and access management,
internal confidentiality obligations and staff awareness.

No online service can guarantee absolute security. However, we continuously review and improve our security approach to maintain an appropriate level of protection.

If you believe you have identified a security issue relating to this website or our services, please contact us at [email protected].

Contact

Fleming Trainings, s.r.o.
Osadná 2
831 03 Bratislava
Slovakia
[email protected]