Smart Workspace Design is operated by Fleming Trainings, s.r.o., Osadná 2, 831 03 Bratislava, Slovakia, Company ID: 51773228, Tax ID: 2120793950, VAT ID: SK2120793950.
This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, submit a form, register for an event, request information, purchase a service, or otherwise interact with us.
1. Who is the data controller?
The controller of your personal data is:
Fleming Trainings, s.r.o.
Osadná 2
831 03 Bratislava
Slovakia
If you have any questions about this Privacy Policy or the processing of your personal data, you can contact us at:
[email protected]
2. What personal data do we collect?
Depending on how you interact with our website and services, we may process the following categories of personal data:
- Identification data – name, surname, job title, company name, country
- Contact data – email address, phone number, billing or postal address
- Order and registration data – selected service, event registration details, attendance-related information, invoicing details, payment status
- Communication data – messages sent through contact forms, email communication, customer support requests
- Technical and website usage data – IP address, browser type, device information, log data, cookie-related data, website interaction data
3. For what purposes do we process your personal data?
We process personal data only to the extent necessary for the following purposes:
- to respond to your enquiries and provide requested information,
- to process registrations, orders, and service requests,
- to issue invoices and manage payments,
- to provide access to events, digital content, or related services,
- to communicate important service, event, or transactional updates,
- to manage customer support, complaints, and legal claims,
- to ensure website security, prevent misuse, and protect our systems,
- to send marketing communications where permitted by law or based on your consent,
- to analyse website traffic and improve website performance, usability, and content.
4. What are the legal bases for processing?
We process your personal data on the basis of one or more of the following legal grounds:
- Performance of a contract – when processing is necessary to provide a service, confirm a registration, or fulfil an order
- Compliance with legal obligations – especially in relation to accounting, tax, invoicing, and legal compliance requirements
- Legitimate interests – for example for service administration, customer communication, website security, fraud prevention, and limited direct marketing where permitted by law
- Consent – where consent is required, especially for selected marketing activities or non-essential cookies and similar technologies
5. Marketing communication
If you subscribe to our newsletter, request updates, or otherwise provide marketing consent, we may send you information about our events, trainings, services, offers, and related content.
Where permitted by applicable law, we may also send information about similar services to existing customers or business contacts.
You may unsubscribe or object to direct marketing at any time by clicking the unsubscribe link in any marketing email or by contacting us at [email protected].
6. Who do we share personal data with?
We may share personal data with trusted third parties only where necessary and lawful, including:
- payment providers,
- IT, hosting, and website service providers,
- CRM, email marketing, and event platform providers,
- accounting, legal, and professional advisers,
- venue, logistics, or event delivery partners where necessary for service fulfilment,
- public authorities where disclosure is required by law.
All such recipients are required to process personal data in accordance with applicable legal and contractual safeguards.
7. International transfers
Where personal data is transferred outside the European Economic Area, we will ensure that appropriate safeguards are in place in accordance with applicable data protection law, such as adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.
8. How long do we keep your personal data?
We keep personal data only for as long as necessary for the purposes for which it was collected, or for as long as required by applicable law.
This may include retention for:
- the duration of a contractual relationship,
- the time needed to provide services and customer support,
- mandatory accounting and tax retention periods,
- the period necessary to protect legal claims or demonstrate compliance,
- the duration of your consent, where processing is based on consent.
9. What rights do you have?
Subject to applicable law, you have the right to:
- request access to your personal data,
- request correction of inaccurate or incomplete personal data,
- request deletion of personal data where legal conditions are met,
- request restriction of processing,
- object to processing based on legitimate interests, including direct marketing,
- withdraw your consent at any time where processing is based on consent,
- request data portability where applicable,
- lodge a complaint with the competent supervisory authority.
10. Supervisory authority
If you believe that your personal data is being processed unlawfully, you may lodge a complaint with the competent supervisory authority:
Office for Personal Data Protection of the Slovak Republic
Námestie 1. mája 18
811 06 Bratislava
Slovak Republic
Website: dataprotection.gov.sk
11. Cookies and website analytics
Our website may use cookies and similar technologies to ensure core functionality, remember preferences, measure traffic, improve user experience, and, where applicable, support marketing activities.
Strictly necessary cookies may be used without consent where they are essential for the operation of the website. Analytics, functional, and marketing cookies will only be used where required consent has been obtained.
For more information, please see our separate Cookies Policy.
12. Data security
We implement appropriate technical and organisational measures to protect personal data against unauthorized access, loss, misuse, alteration, or unlawful disclosure.
These measures may include secure connections, access controls, password protection, backup procedures, monitoring, and internal confidentiality measures. Although we take data security seriously, no online system can guarantee absolute security.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The latest version will always be published on this website.
14. Contact
If you have any questions regarding this Privacy Policy or your personal data, please contact us at:
Fleming Trainings, s.r.o.
Osadná 2
831 03 Bratislava
Slovakia
Email: [email protected]